Terms

The short version, because there is not much to agree to

LOOPLY is a game. There is no subscription to cancel, no data to sell and no account to lose track of. What follows is what you can expect from LOOPLY and what LOOPLY expects from you, in the plainest language the subject allows.

1 · The licence

LOOPLY is downloaded from the App Store, so Apple's Licensed Application End User Licence Agreement applies to the app itself: it is the standard EULA every App Store app ships under unless the developer supplies its own, and LOOPLY does not. It is the agreement that governs installing the app, using it on your devices and what Apple's role is in it.

This page covers the part Apple's agreement does not: the service the app talks to — the games, the accounts, the matchmaking and the chat. Where the two ever disagree about the app itself, Apple's agreement wins.

You may play LOOPLY on the devices your Apple ID allows, for as long as you like. You may not resell it, take it apart to run your own copy of the service, or automate it — a bot playing for you turns somebody else's game into a waste of their afternoon.

2 · Your account

An account is made in one of two ways: by signing in with Apple, or by registering with an email address and a password. Which one you used decides how you get back in. An Apple account belongs to the Apple ID it was made with, so that same Apple ID on a new phone brings everything back. An email account is reached with that address and that password — you can change the password from inside the app while you are signed in, but there is no reset link, so a forgotten one cannot be mailed back to you.

Accounts made the two different ways are separate accounts, whoever is behind them, and they cannot be merged.

You pick a username. Keep it something you would be happy to see in someone else's game list: impersonating another player, advertising, or a name chosen to insult people are the grounds on which one gets changed or removed.

What is stored — which differs between the two ways of signing in, since only one of them involves an email address at all — is on the privacy page. It is part of these terms in the sense that it is the honest description of what using LOOPLY costs you.

3 · Playing with others

Matchmaking can put you in a game and a chat with someone you have never met. That works because of a short list of things nobody does:

  • No harassment, threats, hate or sexual content aimed at anyone, in chat or in a username.
  • No cheating: no bots, no scripted play, no exploiting a bug in the scoring instead of reporting it.
  • No stalling a board on purpose to make a game unplayable for everyone else in it.
  • No advertising, spam or links to somewhere else.

You can block anyone from their profile, which ends the chat and keeps matchmaking from putting you together again, and you can report someone when it was worse than annoying. Reports are read by a person. What happens next is proportionate: a word, a username reset, or an account that stops being able to start games.

4 · The service itself

LOOPLY runs on servers that are maintained by one person and can go down, be updated, or be moved. Games are backed up, and reasonable care is taken, but nothing here is a guarantee of availability and no game is worth pretending otherwise about.

The server decides what a move is worth. The app works the same sum out locally so a move feels instant, but where the two disagree the server's answer stands — that is a design decision, not a disclaimer, and it is written up in the rules.

The rules of the game can change between versions. When they do, the rules page and the in-app rules change with them, and a game that is already running finishes under the rules it started with wherever that is technically possible.

5 · Anything paid

There is no advertising in LOOPLY, and nothing that affects the outcome of a game will ever be for sale. If something is ever offered for money, it is bought through Apple: Apple handles the payment, the receipt and the refund, and Apple's terms govern it. Cancelling a subscription, if one exists, happens in your Apple ID settings — LOOPLY cannot do it for you and cannot see your payment details.

6 · Ending it

You can stop whenever you like. Deleting the app leaves your games running; deleting your account in Settings ends them properly — your running games are resigned so your opponents get a result instead of a board that quietly stops, and everything pointing at you is erased. It is immediate and it cannot be undone.

From this side, an account is only ever closed for what is in section 3, and where it is proportionate you get told what happened and why.

7 · Law and changes

LOOPLY is built and operated from the Netherlands, and Dutch law applies to the service. If you play as a consumer, the protections of your own country's consumer law still apply to you — nothing here is meant to take those away.

These terms can change: a new game mode or a paid feature would need a line here. A material change is announced in the app before it applies, and carrying on playing after that is what agreeing to it looks like. If you would rather not, delete your account — section 6 says exactly what that does.

8 · Contact

Anything about these terms, an account that was closed, or a request you cannot make from inside the app: support@playlooply.com. For everything else, the support page is faster.